Sr. Functional Management Associate
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| Date posted: | March 13, 2008 |
|---|---|
| Location: | The Hague, Netherlands |
| Reference number: | 299409 |
Description
You manage the functionality of corporate business applications as well as enhance internal familiarity with and ensure the correct usage of these applications, in line with the departmental business plan and user demands, in order to optimize support to the business processes.
Your responsibilities are:
- Record and analyze functional incidents and problems and come up with and/or advice on solutions as well as monitor progress made on these incident and problem solutions.
- Assess requests for changes in functionality of applications and processes and ensure a correct execution, registration and documentation of approved changes as well as inform on and support clients in the potentially changed usage of systems and applications.
- Execute acceptance tests as well as analyze and report on test results to developers and clients.
- Draw up training material and set up training courses as well as instruct and/or train individual users or user groups
- Initiate, develop, implement and ensure the execution of (internal) process and minor system improvement proposals as well as execute quality management activities with regard to processes and applications and give advice on how to improve the general qualiity level.
- Draw up security guidelines related to the supported business applications and set up user access control as well as grant user access to business applications based on authorized requests.
- participate in projects related to their work area.
Prerequisites
- Higher professional education preferably in business administration
- Knowledge of functional management, general understanding of financial processes and information systems, ERP applications
- Knowledge of PeopleSoft preferably of the CA, BI, AR, PO en AP modules
- Strong communication skills, profound knowledge of English, orally and in writing
- Client focused, analytical, persistant
Remarks
This is a full time position of 38 hours
If you require more information about this position, then please contact Sandra Janssens, Team Manager Functional Management, tel 070-3419500 For additional information about the application procedure you can contact mr. Wouter Kuperus, Recruiter, telephone +31 70 3419531.
A psychological test or assessment center may be part of the selection procedure.
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